matchlex for Process Management (bottom-line impact)

Organisations are facing greater pressures today than ever before, having to find ways to increase productivity, reduce costs, improve quality and effectively leverage information resources—all while trying to connect islands of people, processes and applications that work in a distributed environment.

A complete portfolio of enterprise solutions such as document and records management, collaboration, web publishing, workflow automation, customer relationship management, business intelligence etc. are required, in order to realise process efficiencies and lower operating costs.

Most mid-market and SME organisations, cannot justify costs associated with all of these offerings. Even in larger organisations, the evaluation, acquisition and successful implementation involve complex systems integration, specialist resources, training, change management, business and commercial risk. Frequently, resulting in over-extended internal resources, illusive return on investment, exasperated process owners - continuing to struggle through the rough edges of the organisation's technology maze, looking for their cheese! 

In a research project conducted by the University of Toronto, it was found that of the 265 features available in MS Word:

Only 12 were used regularly by 75% of users 

42 were never discovered

The remaining were used to a varying degree

Users preferred not to have unnecessary and unused features appear within menus

matchlex provides an innovative platform that combines essential and frequently used functionality of

Collaborative Workflow

Content Management

e-Forms

Online Screening

Knowledge & Records Management

Response Tracking

Relationship Management

Decision Support

Reporting & Business Intelligence

products, packaged  elegantly, into a single end to end solution. It allows organisations to achieve their e-transformation objectives one process at  a time, whilst being able to see a quick return on investment at low/no risk.

matchlex addresses frequent pain points which compromise efficiency and integrity of business processes. It leverages best practices in web-based usability and human factors, to deliver personalised user interfaces. Skillfully designed e-forms are used to capture structured data, using taxonomic classifications (pick lists). These build a solid foundation with consistent data, for reliable rules-based process automation and relieve humans of mundane administrative tasks. 

In addition a highly granular framework to configure only the required features & access permission - ensure a relevant and positive user-experience. Existing users have found matchlex to be very easy to use and intuitive. As a result,  it has very low-demands on change management effort, training and support, we therefore refer to it as 'Userware',  and not software! 

matchlex delivers measurable benefits that are realised from:

Collaboration for Approvals, Workflow & Structured Data Capture
Process Efficiency using Screening & event-triggered Communications
Cost Savings through streamlined paperless Process Administration
Decision Support with real-time Process Monitoring and Analytics
Relationship Management using Target Segmentation 
Business Intelligence through flexible reports & data mining

We are continually configuring matchlex solutions for different business processes - refer the Solutions section of our website for further details 

or 

find out how we can configure your eMarket on matchlex.

Want to learn more about matchlex or discuss your process challenge? Click here to contact us, we will strive our best to show you how a matchlex solution will streamline your process in a practical and affordable manner.

© 2005 (Quasar Professionals Victoria Pty Ltd  T/as matchlex  ABN 85 077 686 081 )